We presently use UPS and Fed-Ex for all of our international shipments.  A method of shipment and shipper's account number are preferred, however, if no shipping preference is declared, we default to UPS Worldwide Expedited. 

Please note:  The shipping option you select affects only the travel time after your order leaves our shipping department.  It does not affect the time it takes us to process your order. 

You may want to follow these steps to assist in timely delivery of your international shipments:

Make sure you correctly complete all necessary forms required via the service you've selected.  These include a signed International Air Waybill (IAWB), the primary shipping document for most international shipments.

• Other documents you need vary by shipment, and may include the Commercial Invoice and Shipper's Export Declaration.  For assistance on common forms that you may need, check the international document assistance section of the carrier you have chosen where you can get help filling them out online.

• Check restrictions by visiting the international shipment section of the web site of the carrier you have chosen.

• You can fill out the International Airway Bill online using the online International Ship Manager for the carrier you have chosen.

Make sure all information is consistent on the IAWB, Commercial Invoice and any other required documents. Discrepancies can cause delays in delivery.

Be specific and consistent in your content descriptions on the IAWB, Commercial Invoice and other required documents.  List each commodity separately and provide a detailed and accurate description of each item,  including identifiable markings such as model numbers and serial numbers.

Make sure the Declared Value for Customs you enter reflects an accurate value. This value, along with the description of the goods, is used to determine duties and taxes.

Include telephone, telex or fax numbers for both sender and consignee.

Always include the recipient's phone number and fax number, this is in case the carrier or Customs needs to request further information from the recipient which can avoid delays in delivery of the shipment.

Make sure you legibly print the commodity's country of origin/manufacture. The country of origin/manufacture is where your commodity was manufactured.

If you still have questions, or require further assistance, please do not hesitate to contact our customer service department.